UK261 · EU261 · U2
easyJet flight compensation
easyJet owes €250 or €400 (£220 or £350 under UK261) on most routes when you arrive three hours or more late, or your flight is cancelled at short notice, for a reason within its control. Claim through the forms on its delays and cancellations page, then escalate free to AviationADR for flights from the UK, or to the enforcement body of the country you departed from.
Checked against its sources
Typical amounts
€250 or €400 on most routes
£220 or £350 under UK261. €600 (£520) is owed only on a flight of more than 3,500 km that is not within the EU, Art 7(1).
Regulator
Where you departed
No single home regulator: easyJet flies under UK, Austrian and Swiss licences. Complain to the body where your flight departed, or for a flight into the EU from outside, the arrival country: see enforcement bodies. For flights from the UK, AviationADR comes first.
Registered in
UK, Austria and Switzerland
easyJet Europe (Austria) is an EU carrier. easyJet UK is not, so its flights into the EU from outside fall under UK261 rather than Art 3(1)(b) EU261. easyJet Switzerland flies under the EU–Switzerland air transport agreement, which carries the Regulation over.
Where to send it
- Claim first
- Use the compensation and expense forms on easyJet’s delays and cancellations page.
- UK flights
- easyJet belongs to AviationADR, a CAA-approved scheme. A refused claim on a UK flight goes there, free, rather than to the CAA.
- Germany
- easyJet is on the member list of Schlichtung Reise & Verkehr (formerly söp), the German conciliation body, dated 1 July 2026.
- Anywhere else
- The enforcement body of the country you departed from, or for a flight into the EU from outside, the arrival country Art 16. Free to use.
Before you accept a refusal
Our advice, not a description of how easyJet handles claims.
- A flight departing the EU is an EU261 claim in euros; a flight departing the UK is a UK261 claim in sterling. Check which one the offer is in.
- A strike by the airline’s own staff is not an extraordinary circumstance under current law (Airhelp v SAS, C-28/20).
- If the refusal cites air traffic control restrictions, a strike or weather, ask which event affected your flight and how. Under Art 5(3) the airline has to show the circumstance was extraordinary and could not have been avoided even with all reasonable measures.
- Claim from the airline that operated the flight, shown as “operated by” on the booking. It may not be the one whose name is on the ticket.
- The deadline for going to court is set by the country whose courts hear the claim, not by the airline: see time limits by country.
Claim it yourself first
- Write to easyJet quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
- Give them 28 days and diary the deadline.
- Refuse a voucher offered in place of cash.
- Escalate free to AviationADR for a flight from the UK, otherwise to the enforcement body of the country you departed from, if they refuse.
- Only then consider a claims service.
Doing it yourself costs nothing and keeps the full amount.
Questions
How much compensation can I claim from easyJet?
The amount depends on flight distance, not on the airline or your fare: €250, €400 or €600 under Article 7(1), or £220, £350 or £520 under UK261. Most easyJet routes fall in the €250 or €400 band.
How do I claim compensation from easyJet?
Use the compensation form on easyJet's delays and cancellations page, quoting Article 7 and your flight number, and allow 28 days. If it refuses, escalate free: for flights from the UK to AviationADR, its approved ADR scheme, otherwise to the enforcement body of the country you departed from.
Which regulator covers easyJet?
It depends on where the flight departed, not on the airline. easyJet flies under UK, Austrian and Swiss licences, so there is no single home regulator: complain to the enforcement body of the departure country, or for a flight into the EU from outside, the arrival country (Article 16). For flights from the UK, AviationADR comes first.