Airline by airline
How each airline handles a claim
The law is the same whoever you flew. What differs is where the claim has to go, how long they take, and which defence they reach for first.
| Airline | Code | Applies | Regulator |
|---|---|---|---|
| Ryanair | FR | EU261 · UK261 | Commission for Aviation Regulation (Ireland) |
| easyJet | U2 | UK261 · EU261 | UK Civil Aviation Authority |
| Wizz Air | W6 | EU261 · UK261 | Hungarian consumer protection authority; or the departure state's body |
| Lufthansa | LH | EU261 | Luftfahrt-Bundesamt |
| British Airways | BA | UK261 · EU261 | UK Civil Aviation Authority |
| Air France | AF | EU261 | DGAC (France) |
| KLM | KL | EU261 | ILT (Netherlands) |
| Iberia | IB | EU261 | AESA (Spain) |
| Vueling | VY | EU261 | AESA (Spain) |
| Eurowings | EW | EU261 | Luftfahrt-Bundesamt |
| TAP Air Portugal | TP | EU261 | ANAC (Portugal) |
| Aer Lingus | EI | EU261 · UK261 | Commission for Aviation Regulation (Ireland) |
| SAS Scandinavian Airlines | SK | EU261 | Swedish Transport Agency; or departure state's body |
| Finnair | AY | EU261 | Finnish Transport and Communications Agency (Traficom) |
| Norwegian | DY | EU261 | Norwegian Civil Aviation Authority; or departure state's body |