EU261 · EW
Eurowings flight compensation
Compensair top tier. Short and medium-haul European network.
Typical amounts
€250 / £220 · €400 / £350
Set by distance under Art 7(1), per passenger.
Regulator
Luftfahrt-Bundesamt
Free escalation if the airline refuses or ignores you.
Registered in
Germany
Relevant to arrivals into the EU or UK from outside.
Where to send it
Online form; söp conciliation route.
What they tend to argue
- Lufthansa-group low-cost arm — crew and operational delays are within the airline's control.
- German calendar-year limitation rule applies.
Claim it yourself first
- Write to Eurowings quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
- Give them 28 days and diary the deadline.
- Refuse a voucher offered in place of cash.
- Escalate free to Luftfahrt-Bundesamt if they refuse.
- Only then consider a claims service.
On short-haul European claims this is the cheaper of the two services. Doing it yourself costs nothing and keeps the full amount — use a service once you have hit a wall.
Questions
How much compensation can I claim from Eurowings?
The amount depends on flight distance, not on the airline and not on your fare. Eurowings routes typically fall in the €250 / £220 · €400 / £350 range under Article 7.
How do I claim compensation from Eurowings?
Online form; söp conciliation route. Write first, quoting Article 7 and your flight number, and allow 28 days before escalating to Luftfahrt-Bundesamt.
Which regulator covers Eurowings?
Luftfahrt-Bundesamt. You can also complain to the enforcement body of the country you departed from.