EU261 · AY
Finnair flight compensation
Compensair top tier. Asia long-haul routes to AirHelp.
Typical amounts
€250 / £220 · €400 / £350 · €600 / £520
Set by distance under Art 7(1), per passenger.
Regulator
Finnish Transport and Communications Agency (Traficom)
Free escalation if the airline refuses or ignores you.
Registered in
Finland
Relevant to arrivals into the EU or UK from outside.
Where to send it
Online form; Traficom complaint if refused.
What they tend to argue
- Asia long-haul network via Helsinki — Article 7(2) halving frequently applies.
- Winter-weather defences common but often overstated.
Claim it yourself first
- Write to Finnair quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
- Give them 28 days and diary the deadline.
- Refuse a voucher offered in place of cash.
- Escalate free to Finnish Transport and Communications Agency (Traficom) if they refuse.
- Only then consider a claims service.
Long-haul refusals are the ones most likely to need legal follow-through. Doing it yourself costs nothing and keeps the full amount — use a service once you have hit a wall.
Questions
How much compensation can I claim from Finnair?
The amount depends on flight distance, not on the airline and not on your fare. Finnair routes typically fall in the €250 / £220 · €400 / £350 · €600 / £520 range under Article 7.
How do I claim compensation from Finnair?
Online form; Traficom complaint if refused. Write first, quoting Article 7 and your flight number, and allow 28 days before escalating to Finnish Transport and Communications Agency (Traficom).
Which regulator covers Finnair?
Finnish Transport and Communications Agency (Traficom). You can also complain to the enforcement body of the country you departed from.