EU261 · DY
Norwegian flight compensation
Short and medium-haul European network.
Typical amounts
€250 / £220 · €400 / £350
Set by distance under Art 7(1), per passenger.
Regulator
Norwegian Civil Aviation Authority; or departure state's body
Free escalation if the airline refuses or ignores you.
Registered in
Norway
Relevant to arrivals into the EU or UK from outside.
Where to send it
Online form; national enforcement body if refused.
What they tend to argue
- Operational and crew delays are within the airline's control.
- Norway is in the EEA, so EU261 applies in full.
Claim it yourself first
- Write to Norwegian quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
- Give them 28 days and diary the deadline.
- Refuse a voucher offered in place of cash.
- Escalate free to Norwegian Civil Aviation Authority; or departure state's body if they refuse.
- Only then consider a claims service.
On short-haul European claims this is the cheaper of the two services. Doing it yourself costs nothing and keeps the full amount — use a service once you have hit a wall.
Questions
How much compensation can I claim from Norwegian?
The amount depends on flight distance, not on the airline and not on your fare. Norwegian routes typically fall in the €250 / £220 · €400 / £350 range under Article 7.
How do I claim compensation from Norwegian?
Online form; national enforcement body if refused. Write first, quoting Article 7 and your flight number, and allow 28 days before escalating to Norwegian Civil Aviation Authority; or departure state's body.
Which regulator covers Norwegian?
Norwegian Civil Aviation Authority; or departure state's body. You can also complain to the enforcement body of the country you departed from.