EU261 · TP
TAP Air Portugal flight compensation
Long-haul routes to AirHelp.
Typical amounts
€250 / £220 · €400 / £350 · €600 / £520
Set by distance under Art 7(1), per passenger.
Regulator
ANAC (Portugal)
Free escalation if the airline refuses or ignores you.
Registered in
Portugal
Relevant to arrivals into the EU or UK from outside.
Where to send it
Online form; ANAC complaint if refused.
What they tend to argue
- Brazil and Africa long-haul network — the Article 7(2) halving frequently applies.
- Portugal's three-year window.
Claim it yourself first
- Write to TAP Air Portugal quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
- Give them 28 days and diary the deadline.
- Refuse a voucher offered in place of cash.
- Escalate free to ANAC (Portugal) if they refuse.
- Only then consider a claims service.
Long-haul refusals are the ones most likely to need legal follow-through. Doing it yourself costs nothing and keeps the full amount — use a service once you have hit a wall.
Questions
How much compensation can I claim from TAP Air Portugal?
The amount depends on flight distance, not on the airline and not on your fare. TAP Air Portugal routes typically fall in the €250 / £220 · €400 / £350 · €600 / £520 range under Article 7.
How do I claim compensation from TAP Air Portugal?
Online form; ANAC complaint if refused. Write first, quoting Article 7 and your flight number, and allow 28 days before escalating to ANAC (Portugal).
Which regulator covers TAP Air Portugal?
ANAC (Portugal). You can also complain to the enforcement body of the country you departed from.