EU261 Rights Independent

Current position

Your rights have not changed yet. The reform is now law — Regulation (EU) 2026/2202, published 2 October 2026 — but it applies only from 23 October 2027. It keeps the three-hour threshold and the €250–€600 amounts. What changes in 2027 →

Checked

EU261 · UK261 · W6

Wizz Air flight compensation

Wizz Air owes €250 or €400 on most routes, and €600 on its longest routes outside the EU, when you arrive three hours or more late or your flight is cancelled at short notice for a reason within its control. Claim through its claims and compensation page, then escalate free to AviationADR for flights from the UK, or to the enforcement body of the country you departed from.

Checked against its sources

Typical amounts

€250 · €400 · €600

£220 · £350 · £520 under UK261. Most routes are in the first two bands, but its Abu Dhabi and Dubai routes from late October 2026 include several over 3,500 km (Budapest, Katowice, Kraków and Cluj to Abu Dhabi; Budapest to Dubai), where €600 applies, Art 7(1).

Regulator

Where you departed

Home regulator: the Consumer Protection Department of the Government Office of the Capital City Budapest (competent for flights departing Hungary). Otherwise complain to the body where your flight departed, or for a flight into the EU from outside, the arrival country: see enforcement bodies. For flights from the UK, AviationADR comes first.

Registered in

Hungary, Malta and the UK

Wizz Air Hungary and Wizz Air Malta are EU carriers; Wizz Air UK is not, so its flights into the EU from outside fall under UK261 rather than Art 3(1)(b) EU261. Wizz Air Abu Dhabi closed in September 2025.

Where to send it

Claim first
Use the claim route on Wizz Air’s claims and compensation page.
UK flights
Wizz Air belongs to AviationADR, a CAA-approved scheme. A refused claim on a UK flight goes there, free, rather than to the CAA.
Germany
Wizz Air is on the member list of Schlichtung Reise & Verkehr (formerly söp), the German conciliation body, dated 1 July 2026.
Anywhere else
The enforcement body of the country you departed from, or for a flight into the EU from outside, the arrival country Art 16. Free to use.

Before you accept a refusal

Our advice, not a description of how Wizz Air handles claims.

  • You can insist on money. Art 7(3) allows travel vouchers only with your signed agreement.
  • If the refusal cites air traffic control restrictions, a strike or weather, ask which event affected your flight and how. Under Art 5(3) the airline has to show the circumstance was extraordinary and could not have been avoided even with all reasonable measures.
  • Claim from the airline that operated the flight, shown as “operated by” on the booking. It may not be the one whose name is on the ticket.
  • The deadline for going to court is set by the country whose courts hear the claim, not by the airline: see time limits by country.

Claim it yourself first

  1. Write to Wizz Air quoting the article. “I am claiming under Article 7 for a delayed arrival on [flight] on [date].” Free, and you keep the whole amount. Use the template.
  2. Give them 28 days and diary the deadline.
  3. Refuse a voucher offered in place of cash.
  4. Escalate free to AviationADR for a flight from the UK, otherwise to the enforcement body of the country you departed from, if they refuse.
  5. Only then consider a claims service.
Work out what you’re owed →

Doing it yourself costs nothing and keeps the full amount.

Questions

How much compensation can I claim from Wizz Air?

The amount depends on flight distance, not on the airline or your fare: €250, €400 or €600 under Article 7(1), or £220, £350 or £520 under UK261. Most Wizz Air routes fall in the €250 or €400 band, but its Abu Dhabi and Dubai routes from late October 2026 include several over 3,500 km, where €600 applies.

How do I claim compensation from Wizz Air?

Use the claim route on Wizz Air's claims and compensation page, quoting Article 7 and your flight number, and allow 28 days. If it refuses, escalate free: for flights from the UK to AviationADR, its approved ADR scheme, otherwise to the enforcement body of the country you departed from.

Which regulator covers Wizz Air?

It depends on where the flight departed, not on the airline. Hungary's body, the Consumer Protection Department of the Government Office of the Capital City Budapest, handles flights departing Hungary; for a flight from another EU country, complain to that country's body, and for a flight into the EU from outside, to the arrival country's body (Article 16). For flights from the UK, AviationADR comes first.